Our organization is looking for a unique individual with vast experience in the hospitality industry. You have a proven talent and track record for securing leads for both corporate and social events and can demonstrate your skills at supporting sales via your stellar administrative skills. Helping convert leads to actual event bookings, you become the interface to client, detailing, contracting, and communicating through the entire planning process, showcasing passion, energy, and pride in everything you do. 

As an Assistant Event Designer, you are responsible for the customer service experience and will need the aptitude to work in a team setting while supporting your Event Designer in delivering exceptional customer service.  We need an organized, diligent, systems driven individual who excels at communication, time management and timely follow through. We need you to contract client events, work closely with a variety of venues, and to understand the value of personal and company reputation in everything you do to deliver the best possible product.

We are a family business with a strong employee-centered approach that celebrates how individuals use their own strengths to succeed. Allowing for individual needs, we focus on the inside customer because without it, there’s no outside customer. We are never satisfied with good; we strive to provide clients with events that exceed their expectations. We emphasize continued excellence and improvement and place a high value on staff training and education as well as client feedback, research, marketing, quality of our product and our outstanding reputation.

To be the best, we hire the best, and then work to ensure our workplace fosters a culture that embraces growth, camaraderie, opportunity, and success. Most importantly, we offer the opportunities for real growth and development--including the opportunity to learn an entrepreneurial approach to business.  We are constantly learning and evolving, and we will share all that we know with you, with the expectation of you challenging yourself daily, both personally and professionally, learning along the way and acquiring skills you will benefit from forever.

If you’re still reading, and want to bring your skills to work here, check us out.

Job Duties and Responsibilities

·       Maintain and promote a team environment with effective and clear communication with all associates

·       Develop a complete knowledge and ensure adherence to company sales policies and SOPs

·       Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies

• Analyze sales and revenue management reports to identify trends, future opportunities, and lead generation
• Monitor pricing, sales minimums to ensure pricing is within an acceptable range based on available inventory and revenue targets
• Perform daily tasks to manage operating systems and CRM ensuring accurate accounts status
• Conduct weekly and monthly performance versus competition and implements strategies accordingly in conjunction with the
• Set and monitor team member goals including weekly sales activities, revenue goals monthly, quarterly, annually
• Establish and build on relationships with Sales, Operations, Culinary, Recruiting, and Executive Leadership
• Ability to target accounts, markets, and business segments relative to overall business plan
• Develops and maintains relationships with venue assignments to strengthen and extend customer base
• Interface with all clients to ensure satisfactory communication taking place
• Proficient in time management, collection of deposits, prioritization of all tasks on a daily, weekly basis
• Ensuring final contracts are accurate, every aspect of planning process accounted for, final invoice correct, customer satisfaction ensured
• Reconciliation of completed event contract, review of event analysis report, solicitation of customer review, proper social media posts
• Perform any other job-related duties as assigned

Knowledge, Skills, and Abilities

·    Minimum of 3+ years of sales and customer service-related business 

·    Solid analytical skills relative to revenue generation

·    Ability to communicate effectively verbally and in writing

·    Strong interpersonal skills

·    Ability to study and improve existing procedures and standards

·    Understand analysis of reports, audits, and project management

·    Conduct weekly structured sales meetings

·    Experience with information systems related to event planning management beneficial

·    Proficient in Microsoft Office Products, Excel, Word, and Outlook

·    Capable of interacting with multiple teleconferencing platforms and social media

·    Must have flexible work hours that may include evenings and weekends

·    Preparation, critical thinking, organization, and instruction

·    Attention to detail, ability to delegate and elevate, motivation and personal drive

·    Handle high-stress situations and challenges with critical thinking and a calm demeanor

·    Be on time, on point and on top of all matters pertaining to your events